Regulatory Compliance

Regulatory Disclosure, Investor Charter & Disclaimer

time.money is the online division of Karat Capital Advisors Private Ltd (KCAPL). RIA No. INA200015219 · BASL Membership No. BASL1419

Grievance Status Disclosure

As per SEBI's Regulations, all RIAs are required to disclose the grievance status on their website.

Complaint Status — August 2026

Complaint status for August 2026 by source
SourcePending (prev)ReceivedResolved*Total Pending # > 3 monthsAvg Time (days)
Directly from Investors000000
SEBI (SCORES)000000
Other sources (if any)000000
Grand Total000000

* Inclusive of complaints of previous months resolved in current month

# Inclusive of complaints pending as on the last day of the month

Trend of Monthly Disposal of Complaints (Yearly Summary)

Trend of monthly disposal of complaints by financial year
Financial YearCarry ForwardReceivedResolved*Pending#
0000
0000
0000
0000
0000
0000

* Inclusive of complaints of previous months resolved in current month

# Inclusive of complaints pending as on the last day of the month

Annual Compliance Audit — Regulation 19(3)

As required under SEBI (Investment Advisers) Regulations, 2013.

Annual compliance audit status by financial year
Financial YearAudit StatusRemarksAction Taken
FY 2021-22ConductedTo appoint a Compliance OfficerCompleted
FY 2022-23Conducted
FY 2023-24Conducted
FY 2024-25Conducted

How to resolve your disputes

SEBI has introduced an Online Dispute Resolution mechanism via the SMART ODR Portal. time.money, through Karat Capital Advisors Private Limited, is registered on this portal. Follow the steps below.

Contact time.money

First, lodge your complaint directly with us through KCAPL.

compliance@time.money

SCORES Portal

If unsatisfied with our resolution, register on the SEBI SCORES portal.

scores.sebi.gov.in (opens in new tab)

ODR Portal

After exhausting all options, initiate dispute resolution through the ODR Portal.

smartodr.in/login (opens in new tab)

Each step should be completed before moving to the next. Complaints cannot be lodged on the ODR Portal if pending at any other level.

Grievance Redressal / Escalation Matrix

Customer Care

Ramesh B

help@time.money

+91-080-40933169

Mon - Fri, 10:00am - 7:00pm

Head of Customer Care

Chidananda AJ

escalation@time.money

+91-080-40933169

Mon - Fri, 10:00am - 7:00pm

Compliance Officer

Ramesh G

complianceofficer@karatcapital.com

+91-080-40933169

Mon - Fri, 10:00am - 7:00pm

Principal Officer

Ramesh B

principalofficer@karatcapital.com

+91-080-40933169

Mon - Fri, 10:00am - 7:00pm

Office Address: #3499, 2nd Floor, 14th Main, Indiranagar, Bangalore 560 038

time.money is a unit of Karat Capital Advisors Private Limited, SEBI RIA INA200015219.

Charter & Disclaimer

Investor Charter

SEBI Investor Charter in respect of Investment Adviser, as mandated by the Securities and Exchange Board of India.

SEBI IA Investor Charter PDF (opens in new tab)

Disclaimer

Investment in securities market are subject to market risks. Read all the related documents carefully before investing.

Registration granted by SEBI, membership of BASL, and certification from NISM in no way guarantee performance of the intermediary or provide any assurance of returns to investors.

About the ODR Portal

The ODR Portal is a platform where complaints can be lodged only after raising them directly with the company or the SCORES platform. No complaint should be pending at any other level, court, tribunal, or consumer forum. Under the ODR Portal, disputes are resolved using Conciliation or Arbitration, conducted entirely online.

Private beta

Join the waitlist

Invitations are opening in batches. Leave your details and we will send you the invite, once ready.

Your invitation will be sent to this address.

+91

This is required to fetch your financial data seamlessly.